RESPONSE TO COVID-19

Our hearts are with you.

In light of the impact from COVID-19, we have quickly adjusted to evolving business and construction practices, accommodating homebuyers virtually and finding ways to safely continue helping our customers close on their much-anticipated new homes.

To Our Customers

As America’s Builder, it has been our goal since 1978 to help homebuyers achieve the American dream by offering quality homes at a great value. Now more than ever it is apparent how important housing is to our society. Even in these challenging times, our commitment to our potential and current customers is unwavering.

The health and safety of our customers, employees and valued trade partners is a priority to D.R. Horton. In light of the impact from COVID-19, D.R. Horton is also committed to complying with all CDC and OSHA guidance, as well as state and local laws concerning ongoing business operations during this time. At this time, we remain open to serve you where allowed by law in all of the 90 markets across the states in which we operate by adhering to precautions at the recommendation of the CDC. These measures include:

Each D.R. Horton office, sales office and model home is frequently sanitized.
Our sales teams are happy to assist customers virtually, via phone, text, email and video conferencing wherever possible to assist you with your home search.
For more information on how to best schedule an appointment contact a community sales representative.
We will be greeting all customers with a smile and will maintain proper social distancing during our interaction.
D.R. Horton employees are instructed to stay home if they do not feel well or suspect they may have been exposed, and we kindly ask our customers do the same.
Our employees and valued trade teams are also expected to comply with proper social distancing and hygiene measures as we build your home.
Finally, our colleagues in Financial Services remain available to assist customers with their mortgage, title and insurance needs and closings continue to take place by following these same measures.

As recent events have unfolded, some local municipalities and state authorities have ordered the closure of non-essential businesses. While the exceptions vary by location, residential construction has been deemed an essential service by almost all of the municipalities and states in which we operate. With proper social distancing, D.R. Horton plans to deliver on our promise of providing essential housing for our customers.

We understand that buying a home is one of the biggest purchases of a person’s life and to the extent possible, we will do our best to offer quality customer service while following appropriate health measures. We look forward to welcoming you home soon.

To Our Subcontractors

The health and safety of our employees, valued trade partners and customers is D.R. Horton’s top priority. D.R. Horton is committed to complying with the recommendations from the CDC, OSHA and local health departments, as well as complying with all state and local laws for responding to COVID-19. In order to continue providing the essential service of building homes for our customers, it is critical and expected that our trade partners also comply with these recommendations and laws. In addition to limiting the number of employees on a job site and adhering to proper social distancing and hygiene measures recommended by the CDC, please communicate frequently with your local D.R. Horton contacts to coordinate appropriate scheduling and access. We appreciate your commitment to both D.R. Horton and its customers and thank you for your cooperation in making health and safety your top priority.